Guarantees | MyPrivateDressing

Guarantees

AUTHENTICITY GUARANTEE - our fight against counterfeit...

At MyPrivateDressing, we have long-standing expertise in fighting counterfeit and have hired experts who specialize in luxury goods intellectual property to carefully review and analyze all listings.

Working with our experts, we have strict procedures in place to analyse items submitted to us by sellers.

It is our responsibility to ensure that all items have been thoroughly checked by our staff before they are put online. This procedure may lead us to request further information such as invoices, certificates, additional photos etc.

Also, at the time of payment, for all branded accessories, you can opt to obtain a certificate of authenticity in partnership with Entrupy, the world's first and only on-demand authentication solution.

The item you purchase will first be shipped to us and then authenticated using Entrupy technology. After confirmation, an official Entrupy certification document will be printed and sent to you with your purchase.

Thanks to our unique service, your purchase is not only authenticated for life, but the value of your item is also guaranteed if you decide to resell it.

SECURE PAYMENT and PRIVACY GUARANTEE - our fight against fraud...

We protect your information from identity theft by using Secure Sockets Layer (SSL) software, which encrypts your information, in addition to maintaining security of your information as per the International Standard IS/ISO/IEC 27001.

MyPrivateDressing assures you that your information is completely protected and that your purchases are safe. Our secure-server software encrypts all your personal information including credit card number, name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet.

SECURE PAYMENT VIA  OUR  TRUSTED ACCOUNT - our trade protection guarantee

At MyPrivateDressing our mission is to provide full Buyer and Seller protection when trading product listings.

The amount due is paid to an escrow account, where it is kept safe until you have your dream product in your hands. Only then is the money released to the seller. Trusted Checkout is free for you as a buyer.

RETURN  OR RESELL - our commitment for a return or resell

Your satisfaction is very important to us. If the item you ordered has a size (shoes, trousers, shirts, rings, ....) you can return within 3 business days from parcel reception date or resell the product online. Please note that in the case of a return, a flat rate will be charged to the Buyer in order to cover the Seller’s shipping costs and handling fees. Unless an order with no size does not correspond to the picture, description or has a defect which was not communicated by the Seller, it can not be returned, however you can resell the product online at no extra charge.